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  FAQ - Frequently Asked Questions back
 
  1 What does this site do?
  2 Is this a free site?
  3 How do I add bookmarks when I am on some other interesting web site?
  4 Can I invite my friends and colleagues to share a specific bookmark collection?
  5 Can you tell me more about the blog pages?
  6 Once invited to one of my collections, what can other users do?
  7 Can I keep my bookmark collections private?
  8 I have already collected a large amount of bookmarks in my browser. Can I use these?
  9 I have created a great bookmark collection on this site. Can I save the results on my own computer?
  10 Can I import my Del.icio.us (delicious.com) bookmark collection and tags?
  11 When registering for an account, why do you ask for my email address?
  12 I've registered for an account, but when I try to login, I get a message saying that my account has not been "validated". What should I do?
  13 When I register, change my account, etc, why does the system ask me to enter numbers shown in a picture?
  14 Are there any special browser requirements?
  15 Which browsers are supported?
  16 When I click on a bookmark link, my browser is blocking a "pop-up". What should I do?
  17 When I try to use the Bookmark It! link, my browser blocks the pop-up window. What should I do?
  18 I have some additional questions, how can I contact you?
 
 
  1 What does this site do?
    Use this site to store all of your web bookmarks, access from anywhere and share with your colleagues, friends and social network.

You can bookmark: the current page you are viewing, a selected piece of a page, a selected a URL or a Tweet (we'll even expand a shortened URL!).

You can also publish your bookmarks and notes into a blog page. Simply mark the entry and your blog page will be automically updated.

If you are part of a corporation, business, department, college, social network or an individual user, use the site to create organized collections of shared web bookmarks. Leverage the web; form and share your own knowledge-bases.

Access bookmarks from the web - no matter where you are - for example at home, at the office, or on a business trip.

Unlike many other bookmark sites, we offer an easy-to-use interface that makes organizing your bookmarks very easy. You can save, categorize, organize and search thousands of bookmarks.

Invite your friends and colleagues to share and contribute to your individual bookmark collections - we make it easy to start your own bookmark network!

You can store your bookmarks under different collections, labels and folders, allowing you to organize bookmarks in a way that is most convenient to you. This makes it ideal for building specialized bookmark collections that can be shared amongst an expanding user group that has a common interest.

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  2 Is this a free site?
    Yes, users can register for an account and use the site without any charge.

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  3 How do I add bookmarks when I am on some other interesting web site?
    Great question! You can collect bookmarks without leaving web sites that you are visiting.

As one of the steps in setting up your account, you can put our Bookmark It! button on your browser toolbar. This is as easy as dragging the button onto the main toolbar of your browser. Further instructions are provided on our home page as well as more details on our help page.

You may be browsing the web and encounter an interesting web page that you wish to bookmark and add to your collection.

Without leaving the interesting web site, simply click the Bookmark It button and a new window will allow you to save the bookmark.

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  4 Can I invite my friends and colleagues to share a specific bookmark collection?
    Yes, you can create multiple bookmark collections and invite users to share and contribute to individual collections.

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  5 Can you tell me more about the blog pages?
    As you add bookmarks and bookmark notes to your collection, you can selectively add entries to your blog page.

Your blog page will immediately be updated with your latest entries and tagged according to how you have tagged your bookmarks.

Each one of your bookmark collections will have its own blog.

Your default blog page can be accessed by anyone at the web address www.dejaSpace.com/blog/your user name. For example, www.dejaSpace.com/blog/susan.

Each additional collection will be named by adding the collection name to the default blog name. For example, if one of your collections is called "Financial", the blog name would be called: www.dejaSpace.com/blog/susan/financial.

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  6 Once invited to one of my collections, what can other users do?
    They may view and use your bookmarks, invite others to share, and suggest new bookmarks for your collection.

For each of your collections, you can delegate different permissions to each of the invited users.

Invited users will gain an account on this site and be able to create and share their own bookmark collections.

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  7 Can I keep my bookmark collections private?
    Yes, if you wish to keep selected collections private you can elect not to share with other users. (By default, your collections will not be shared.)

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  8 I have already collected a large amount of bookmarks in my browser. Can I use these?
    Yes, you can import your browser bookmarks into a collection on this site.

It is a two step process. First use your browser's bookmark management capability to "export" or "save" your browser bookmarks into a temporary file on your computer. Second, from your account on this site use the "import" function to import those bookmarks.

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  9 I have created a great bookmark collection on this site. Can I save the results on my own computer?
    Yes, you can export your bookmarks and save to a file on your computer.

After logging-in to this site, select the export icon and you will be prompted to provided a location to save the bookmarks.

As a bonus, you can then import those bookmarks back into your browser!

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  10 Can I import my Del.icio.us (delicious.com) bookmark collection and tags?
    Yes, you can import your bookmark collection from del.icio.us (delicious.com). We will automatically pick up your existing tags and tag your bookmarks accordingly.

It is a two step process. First, login to your del.icio.us account and export your bookmarks into a temporary file on your computer. Second, from your account on this site use the "import" function to import those bookmarks.

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  11 When registering for an account, why do you ask for my email address?
    We need a valid email address in order to send an email to you so that we can validate accounts.

If you forget your password, we can use your email-on-file to send a new password to you.

Users of this site are able to invite others user to join their bookmark collections; before we send out email invitations on your behalf we have to ensure that users are validated and not using this site to generate email "spam"!

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  12 I've registered for an account, but when I try to login, I get a message saying that my account has not been "validated". What should I do?
    After you have successfully registered, we will send an email message to your account.

Check your email software for a message from us. Click the link in the received email and your account will be validated.

Normally, you should receive the email in just a few minutes, but occasionally email systems are busy or "down", however, we will attempt to send you email a number of times.

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  13 When I register, change my account, etc, why does the system ask me to enter numbers shown in a picture?
    This commonly used web technique is used simply to avoid external software systems flooding our site with computer generated requests and causing our servers to be overcome with internet traffic.

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  14 Are there any special browser requirements?
    This site is intended to work with all popular browsers - e.g Microsoft Internet Explorer, Mozilla Firefox, Opera, etc.

To use the site we require your browser to be equipped with the free Adobe Flash Player.

98% of browsers are already equipped with the very popular Adobe Flash Player. However, this site will automatically detect the presence of the Adobe Flash Player and, if neccesary, provide a link from where you can download and install the software from the Adobe site.

In addition, your browser must enable JavaScript and "cookies" for this site.

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  15 Which browsers are supported?
    We support all major browsers (including IE, Firefox and Opera).

Your best user experience will be with a browser that provides "tabbed" windows (for example, Firefox, Opera and later versions of IE from Microsoft).

When you open a bookmark, this site will open a new window. Within browsers that support tabbed windows, a new tab will be opened. This provides the most convenience when you are browsing multiple sites.

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  16 When I click on a bookmark link, my browser is blocking a "pop-up". What should I do?
    Many browsers automatically stop or "block" web pages from creating "pop-up" windows. This is normally used to reduce annoying advertising notices.

In order to use this site effectively you will need to configure your browser to not block pop-ups for just this site, dejaSpace.com.

For example, with the Mozilla Firefox Version 2 browser:

* Click the Edit menu item
* Then click the Preferences item. This will open a Preferences window.
* Select the Content tab.
* Select the Exceptions button next to the Block pop-up windows.
* Add the address of this site to the list of exceptions.
* Select Close.

Note: Please see the additional question related to using our Bookmark It! link.

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  17 When I try to use the Bookmark It! link, my browser blocks the pop-up window. What should I do?
    If you have tried adding our site (dejaSpace.com) to your browser's no-block list and you are still having problems using our Bookmark It! link, then we provide an alternate link that you can install. Details of this are provided in our help section.

For Microsoft IE7 users, please try using the key combination of "Ctrl + Alt" when clicking on the Bookmark It! link. This (usually) should override the IE7 pop-up blocker.

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  18 I have some additional questions, how can I contact you?
    We are pleased to answer additional questions or take new suggestions. A "contact" link is provided at the top of the page. After clicking the link, you may enter your question or suggestion and submit it to us. We will respond as quickly as possible.

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